Mabinogi Heroes went through 29 maintenance service shutdown since its grand open on January 21st. The total time spent on maintenance added up to 29 hours.
Here is a breakdown: server access errors caused the disruption for 15 times and other causes include character errors, mini map, item-related errors.
Users are upset, of course. Especially when they purchase time limit items and terms of use dictates that the company takes responsible for refunds only more than 4 hours of service disruption occurs a day at their fault. In other words, they are not coughing it up for users.
